Premier Pond Front Lots	600+ Days Piers Not Available
Electrical & Tripping Hazards at Lago Jacuzzi	Sanford and Son Pier Repairs

Remember HDR Tenants pay $1.25 Million a month to live in this Park!!!

Residents and tenants living in Sun Communities Parks across the nation have consistently encountered service, amenity, and benefit disparities. This issue seems systemic, pointing towards potential breaches of contract and lease infractions within various Sun Communities properties nationwide.

Ongoing maintenance neglect, delayed repair work, and widespread dissemination of misinformation by regional and community managers are among the issues reported by residents as being widespread in these parks.

Social Media Review and Search Engine Damage: A critical, and increasingly potent, vulnerability for Sun Communities which directly damages its shareholders is the amplification of negative feedback through the digital landscape. Sun Communities and their failures as well as bad reviews actively harm them, and search engines with the use of Artificially Intelligent WEBots are exacerbating the problem. Search engines like Google are increasingly leveraging AI to aggregate and analyze reviews from multiple sources – Google Maps, Yelp, Facebook, Trustpilot, and specialized review sites. This creates a much more comprehensive and dynamic picture of a company’s reputation. These systems are destroying the reputation of the corporation, and the negative information is readily accessible to every potential tenant and/or resident on the planet. If Sun Communities refuses to alter its course, disaster looms on the horizon: Its very existence hangs in the balance, threatened by the repercussions of its unchanged ways and how it is perceived by others. A turning point lies ahead, where the company must choose between persisting down a dangerous path or taking decisive action to secure its future.

Sun Communities is adversely affecting manufactured home values in its parks. This statement is supported by hundreds of reports from residents and advocacy groups who allege rising lot rents, combined with deteriorating infrastructure and a decline in services, can make it difficult or impossible for residents to sell their homes for what they are worth, and in some cases even what they paid for them. Residents say that high lot rent increases make moving their homes to another park too expensive, and poorly maintained common areas and neglected infrastructure can decrease the home's value, creating a financial trap. 

Opinion of a Resident: "In another six months (the latest pier repair estimate with work starting on 9-15-25), the residents of Hacienda Del Rio will be entitled to approximately $2.3 million dollars in compensatory damages from Sun Communities due to its breach of contract.

As a result of Sun's contractual failure the Hacienda Del Rio the HOA/HOC must initiate legal action to prevent any proposed rent increases for 2026 and 2027.

Enough is enough! This MUST stop!! The Residents have paid their rents, and Sun Communities has not performed. It's that Simple!!! Hacienda Del Rio Resident - October 2025


Given the apparent fact that Sun Communities appears to respond only to a Court Order, the residents find themselves in a situation where filing a lawsuit seems to be their sole recourse. An attorney on a contingency basis could prove beneficial in this circumstance, as significant funds are currently at stake.

The residents have faithfully fulfilled their rental obligations, adhering to their commitments; however, their loyalty has been unjustly rewarded with misinformation, deception, and ultimately a denial of what was promised to them in the park prospectus for nearly two years! The residents deserve Justice!"

MONETARY DAMAGE CALCULATION FORMULA:

(750 Household Baseline, Using the Piers 3 Times Per Week)
(102 Weeks Without Piers Once Repaired)
($10 Per Day Alternate Pier Usage Fee - Closest Comparable Fishing Pier, Indian Mound Fish Camp)

Monetary Damages = 750*3*102*$10 = $2,295,000.00 each household is owed $3060.00
Further punitive Damages would be determined by a Jury based on the overwhelming evidence presented, emails, videos, etc
Resident & Former Real Estate Attorney

According to Florida law, the specific reasons behind the piers becoming unavailable to all tenants are not explicitly relevant for legal purposes, but the failure of Sun Communities to promptly and adequately repair the damaged piers is a clear violation of their contractual obligations as landlords. This negligence has left residents without access to these primary and extremely valuable amenities for over 17 months to date, causing significant inconvenience and hardship for many families who reside at the property.

Posted on the "Residents of Hacienda Del Rio" a Facebook Group controlled by someone named Keith Looney appears to be a poem written by someone named Larry Ott (c) 2025, criticizing Sun Communities for the unbelievably lengthy absence of a valuable amenity at Hacienda Del Rio, Edgewater, Florida for failing to maintain the facilities and/or amenities listed in the Prospectus/Rental Agreement.

Title: Reflections on the Piers

Over seventeen months have come and gone,
As we are subjected to their untrustworthy song.

What will ever become of the piers?
I guess we will only know in a couple of years.

Were they really declared unsafe?
By whose authority, is really unknown.
The questions are answered with a moan.

The office up front has no answer.
The lack of honesty is like a cancer,

It grows and spreads all around.
Each month we hear no other sound,

As to what is being done
Again no one has the trust "The Sun."

In the evenings as the sun goes down,
My smile is replaced by a somber frown.

I reminisce of the evenings on the pier,
When friends and family I hold so dear,

Would gather together to share
The wonders observed from way out there.

The manatees, the porpoises, the birds you see,
Dear to my heart and I cherish to see.

Each day is a treasure to behold,
And whatever I see never grows old.

I pray for the day that we may share
The awesome adventures that wait out there

• Undisclosed CEO Loans: Allegations surfaced that the CEO of Sun Communities received undisclosed loans, including a $4 million mortgage from the family of a purportedly independent director.
  

• Insider Trading & Misrepresentation: The lawsuit claims that board members engaged in insider trading and the company failed to disclose significant financial dealings, potentially including a mortgage for DH Bingham Farms LLC signed by the CEO.
  

• Weaknesses in Internal Controls: Sun Communities announced the discovery of major weaknesses in its internal controls and financial reporting, which may be connected to the alleged undisclosed loans and other governance concerns.
  

• Misleading Financial Statements: The class action lawsuit alleges that Sun Communities made false and misleading statements about its financial health and governance practices, despite presenting positive financial metrics. 

• Failure to Maintain Properties: Some complaints point to poor maintenance of properties, including issues with roads, utility lines, and common areas, with allegations that the company fails to uphold promises made to residents. One example: Hacienda Del Rio in Edgewater, Florida has been without its Fishing & Observation Piers, one of its premier listed amenities for more than 16 months. More reports from Hacienda Del Rio also include: pavement potholes, pools, and spas down sometimes for week and months.
  
  

  
  

• Increased Rents: Residents have expressed concerns about rising rents when amenities that are promised in the Prospectus/Offering are not available.

• Deceptive Practices: Many residents at numerous Sun Communities locations have reported the corporations use of deceptive practices.
  
  One example of a report is from the residents at Hacienda Del Rio in Edgewater, Florida who have reported that the Sun Communities motto is to: Deny, Deflect, and when that fails flat out Deceive the residents / tenants.
  
  Deceptive practices are evident in the screen capture and photo below:
  
  On the Sun Communities USA Website for Hacienda Del Rio, in Edgewater, Florida, Sun Communities states "The Piers are CURRENTLY UNDERGOING RECONSTRUCTION due to damage sustained during a recent hurricane", nothing is farther from the actual truth.
  

  For the last 16 months, neither pier has been open due to their closure prior to the 2024 Florida hurricane season. Contrary to Sun Communities claims, neither pier experienced significant recent storm damage from hurricanes that would justify their shutdown or closure. Furthermore, it's incredibly unlikely for both piers to have experienced near-identical levels of damage requiring simultaneous closure.
  
  Independent third-party analysis determined that both piers were aging as expected, but routine maintenance for these structures which are submerged in brackish water had not been performed. Failure to properly maintain these piers and other structures exposed to brackish and/or salt water could pose a significant risk of catastrophic failure down the line.
  
  This quite simply is just one more example of a failure to maintain the premises and facilities at Hacienda Del Rio that all the tenants pay for.
  
  At Hacienda del Rio, the piers have been reported out of service for an extended period. Sun Communities has updated its website Alert box regarding this issue multiple times, citing either damage from recent hurricanes or storms as the reason for the piers being inoperable. However, both reasons provided by the company are unsubstantiated and may be misleading to the public. This raises concerns about deceptive business practices at Sun Communities.
  
  
  
  
  
  
  
  
  As of August 13, 2025 on the Sun Communities USA Website for Hacienda Del Rio, in Edgewater, Florida, Sun Communities has removed the Alerts and Updates widget on the landing page talking about the Pier reconstruction, but under the amenities section you can still find it.
  
  Another potential indicator of a deceptive business practice! Remove the Alerts and Updates widget from the landing page so that prospective buyers and renters are not immediately discouraged from visiting, renting, and/or buying in this park. They are probably scratching their heads and wondering why more people are leaving the park than are coming in and are scrambling to figure out ways to turn that around. The untruth about the piers is available on the Amenities page!
  
  Contrary to Sun Communities claims, neither pier experienced significant recent storm damage from hurricanes that would justify their shutdown or closure. Furthermore, it's incredibly unlikely for both piers to have experienced near-identical levels of damage requiring simultaneous closure.
  
  Independent third-party analysis determined that both piers were aging as expected, but routine maintenance for these structures which are submerged in brackish water had not been performed. Failure to properly maintain these piers and other structures exposed to brackish and/or salt water could pose a significant risk of catastrophic failure down the line.
  
  
  

  
  
  Above, an email from a former "recently fired" Community Manager at Hacienda Del Rio in Edgewater, Florida misleading residents / tenants in written form about the repair status of the Piers.
  
  Notice the mention of a vendor, permits, and a timetable. A complete fabrication, and direct attempt to deceive the paying customers / tenants / residents of Hacienda Del Rio in Edgewater, Florida.
  
  Another example of a Sun Communities deceptive practice is seen BELOW in this VIDEO. Always Remember Deny, Deflect, and when that fails flat out Deceive!
  
  Watch and listen to the lies told to the Residents of Hacienda Del Rio in Edgewater, Florida directly to their faces in a public setting at their HOA meeting December 3rd, 2024.
  
  Proven misinformation about acquired permits, and supposed pier repair timeframe's.
  
  This deception came from the Assistant Community Manager under the direction of the now disgraced and terminated Senior Community Manager, who at the time knew he was being recorded.
  
  He even stated on video that Sun Communities would essentially violate the law, and would proceed with work on one of the two piers even if the repair and/or reconstruction plan was not approved by the governing authorities at that time.
  
  By direct admission on film / video a Sun Employee states that Sun Communities is willing to violate Federal, State, County, and City laws whenever it sees fit for any purpose it deems necessary.
  
  
  
  
  
  
  

  
  Below is a letter from the Hacienda Del Rio in Edgewater, Florida's HOA President to Sun Communities Headquarters in Michigan. In summary, Hacienda Del Rio in Edgewater, Florida won't operate its piers until at least summer 2026. However, residents can anticipate a rent hike despite Sun Communities being in breach of the lease and/or rental agreement, and failing to perform.
  
  This is of course if you actually believe what is being stated in this newsletter. Keep in mind Sun Communities Inc's track record of conveying the truth to the very people who pay for it to exist! The Email and the Video ABOVE, remember!!
  
  A real HOA / HOC that was in place to represent the renters and/or tenants at Hacienda Del Rio in Edgewater would not be offering up any accepted RENT INCREASE considering the breach of contract and failure to maintain the amenities at this park. Instead the HOA / HOC should be coordinating all the renters and/or tenants to start the proceedings to institute a mass state court assisted self help rent withholding in order to compel Sun Communities to uphold their end of the Contract.
  
  

• Fraudulent Business Practices: Attorney General Keith Ellison announced that Sun Communities, Inc., the former owner and operator of a manufactured home park community located in Stewartville, Minnesota, has agreed to pay $135,000 to resolve allegations that it violated the Minnesota False Claims Act by submitting false and fraudulent claims to the Minnesota Housing and Finance Agency (“MHFA”) in connection with the RentHelpMN program between 2021 and 2022. As part of the settlement, Sun Communities has also agreed to permanent injunctive terms requiring Sun to provide its residents with a 30-day notice prior to filing any eviction action.

  RentHelpMN was created during the COVID-19 pandemic to prevent evictions by paying rent and utility expenses for families struggling financially. In order to receive RentHelp payments, property owners were required to certify that they would not evict tenants for nonpayment of rent during the time period covered by the RentHelp payments they received. Property owners were also required to certify that they would not start any new eviction process against a tenant within 30 days of receiving a RentHelp payment on behalf of that tenant.
  
  
  

• Poor Management Responsiveness: Complaints highlight difficulties in reaching management and getting issues resolved, leading to frustration and unanswered questions.

• Retaliatory Conduct: This occurs when a landlord or property manager takes action against a tenant in response to the tenant exercising their legal rights, such as filing a complaint about housing conditions or reporting discriminatory practices. Retaliation is illegal under various state and federal fair housing laws. There are many reports of Sun Communities allowing this to occur in many locations across the United States.

• Selective Enforcement: This happens when a landlord enforces rules inconsistently or unevenly, favoring certain tenants over others. Selective enforcement can be seen as discriminatory if it disproportionately impacts tenants based on protected characteristics like race, color, national origin, religion, sex, familial status, or disability. There are many reports of Sun Communities allowing this to occur in many locations across the United States.

• Discrimination: Federal civil rights laws prohibit landlords from discriminating against tenants based on protected characteristics in areas such as renting, selling, and financing housing. This includes practices like steering, denying housing opportunities, setting different terms, conditions, or privileges for sale or rental of a dwelling, and advertising or making any statement that indicates a preference, limitation, or discrimination. There are many reports of Sun Communities allowing this to occur in many locations across the United States.

•  Rogue Community Managers: Residents have expressed concerns about Community Managers engaging in hostile, abusive, and retaliatory behavior. One report states that a Sun Community Senior Manager in Edgewater, Florida would frequently tell paying residents/tenants when they questioned the managers truthfulness that "their time at Hacienda Del Rio in Edgewater, Florida has come to an end", and that they should sell their homes and move. That manager has been terminated as of June 2025 after an onslaught of calls and complaints to the Governor of Florida, and Sun Communities, Inc. home offices in Southfield, Michigan.

• Resident/Tenant Community Spirit & Morale: Sun Communities and all its operational failures transform a mobile home community into a place of anxiety, distrust, and isolation. It's a quiet, insidious erosion of the human spirit, driven by a lack of respect, communication, and a fundamental disregard for the well-being of the people who pay money for the opportunity to call these communities home. Mobile home communities thrive on a sense of stability and predictability. When maintenance is neglected, and communication is absent and/or deceptive, residents feel insecure – they don't know when the next problem will arise, or if Sun Communities will respond effectively. Frustration and resentment can simmer beneath the surface, leading to increased conflict between residents and management, or even among residents themselves.

• Diminished Property Values: Sun Communities through its ineptness and incompetence is causing its residents/tenants who actually own their manufactured homes direct financial harm . Online reviews and forums show a large number of bad experiences with Sun Communities parks. Many residents have expressed extreme frustration with management, responsiveness, and feeling ignored or harassed. These experiences have directly contributed to a negative perception of the communities and have made it harder "if not impossible" for residents to sell their homes at a desired and/or fair price. Some residents have reported that they have simply walked away from their homes to escape the ever increasing lot rent. Other residents have been forced to sell their home directly to Sun Communities for much less than they paid in order to escape the contractual obligation for above average lot rent. "Once you sign the contract, and begin living in a Sun Communities Park you will pay the LOT rent, even if Sun Communities has destroyed the housing market in the Park." reported one paying resident/tenant at a Sun Community in Edgewater, Florida.
  
  
• Violations of Tenant Rights: It has been reported on numerous complaint forums that Sun Communities through its community managers, local park employees, and sometimes even compromised tenant HOA members has engaged in the wilful intimidation and/or coercion of tenants.
  
  A verified example of this: Tenants/Residents constantly being told that: "If you continue to complain about your concerns, and/or our violations of the prospectus - we will just sell or change the use of the Park and you will all be homeless in 6 months"
  
  It has also been reported that the compromised HOA members would also state to tenants that "We are warning you... don't complain or make waves, because Sun Communities, and the Manager will target you for selective enforcement in order to initiate eviction proceedings against you. We are informing you of this for your own good."
  
  This behavior is highly unethical and potentially illegal, as it infringes upon the tenant's right to live in a safe and lawful environment. It also violates the tenant's right to report any violations of laws or regulations to the appropriate authorities without fear of retaliation from the landlord. In some jurisdictions, this type of behavior may constitute coercion, intimidation, or even extortion, depending on the specific circumstances involved. Tenants who are subjected to such treatment should consult with a legal professional to discuss their options for addressing the situation and potentially seeking remedies under applicable laws and regulations.
  
  The Fair Housing Act specifically prohibits threatening or coercing tenants: Section 818 of the Fair Housing Act makes it unlawful to “coerce, intimidate, threaten, or interfere with” any person “on account of his having exercised” any right the law protects. Threatening to make tenants homeless, targeting them with selective enforcement, or initiating eviction proceedings in response to their complaints could violate this provision.
  
  Potential Violations of Other Laws: Depending on the specific nature of the complaints and the protected characteristics of the tenants involved (for example, if the complaints involve issues related to disability accommodations, or if the threats disproportionately affect a protected class), other fair housing provisions might also be at play.
  
  

• Securities Fraud Lawsuit: A class action lawsuit has been filed against Sun Communities on behalf of investors who purchased securities between February 28, 2019, and September 24, 2024. These lawsuits allege that the company made false and misleading statements and concealed crucial information, causing financial losses for investors.

• Stock Price Decline: Following the report from Blue Orca Capital detailing the allegations, Sun Communities' stock price saw a decline, indicating investor concern. Information about the Blue Orca report found here.

• Social Media Review and Search Engine Damage: A critical, and increasingly potent, vulnerability for Sun Communities which directly damages its shareholders is the amplification of negative feedback through the digital landscape. Sun Communities and their failures as well as bad reviews actively harm them, and search engines with the use of Artificially Intelligent WEBots are exacerbating the problem. Search engines like Google are increasingly leveraging AI to aggregate and analyze reviews from multiple sources – Google Maps, Yelp, Facebook, Trustpilot, and specialized review sites. This creates a much more comprehensive and dynamic picture of a company’s reputation. These systems are destroying the reputation of the corporation, and the negative information is readily accessible to every potential tenant and/or resident on the planet. If Sun Communities refuses to alter its course, disaster looms on the horizon: Its very existence hangs in the balance, threatened by the repercussions of its unchanged ways and how it is perceived by others. A turning point lies ahead, where the company must choose between persisting down a dangerous path or taking decisive action to secure its future.

• Other Federal Lawsuits: Multiple federal lawsuits are currently open naming Sun Communities as defendant. Total cumulative "DAMAGE/Penalty" estimates for these suits combined with the Securities Fraud suits could reach into the billions of dollars, potentially rendering the company unable to continue operations.
  
  
  

  69 Federal Lawsuits and Counting!!!